Privacy Policy

Understanding how novariquelos protects and manages your personal information

Introduction

novariquelos ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our budget compliance platform at novariquelos.com.

This policy applies to all users of our services and complies with UK data protection laws, including the Data Protection Act 2018 and UK GDPR. We've designed this document to be clear and accessible, though we understand privacy matters can seem complex at first glance.

Information We Collect

We collect several types of information to provide and improve our budget compliance services. The data we gather helps us deliver personalised financial guidance and maintain platform security.

Personal identification information including your name, email address, and phone number when you register
Financial data you choose to input for budget tracking and compliance monitoring
Usage patterns and preferences within our platform to enhance your experience
Technical information such as IP addresses, browser types, and device characteristics
Communication records when you contact our support team or participate in surveys
Payment information processed through secure third-party providers when applicable

How We Use Your Information

Your data serves specific purposes within our budget compliance platform. We process information to deliver the financial management tools you expect and to keep improving our services based on user needs.

We use collected data to provide personalised budget tracking, generate compliance reports, and offer relevant financial guidance. Additionally, we analyse usage patterns to identify areas for platform enhancement while maintaining strict confidentiality standards.

We never sell your personal information to third parties or use your financial data for advertising purposes outside our platform.

Your Data Protection Rights

Under UK data protection legislation, you have several important rights regarding your personal information. These rights give you control over how your data is processed and stored.

Access & Portability

Request copies of your personal data and transfer information to another service provider in a commonly used format.

Rectification & Erasure

Correct inaccurate information or request deletion of your personal data when no longer necessary for our services.

Processing Restrictions

Limit how we process your data in certain circumstances or withdraw consent for specific processing activities.

Objection Rights

Object to processing based on legitimate interests or direct marketing, including automated decision-making processes.

Data Security & Retention

We implement robust security measures to protect your information from unauthorised access, alteration, or destruction. Our systems use encryption, secure servers, and regular security assessments to maintain data integrity.

We retain personal data only as long as necessary to provide our services or as required by law. Account information is typically kept for seven years after account closure to comply with financial record-keeping requirements, though you can request earlier deletion in many cases.

When data is no longer needed, we securely delete or anonymise it according to industry best practices. Our data retention schedule balances legal requirements with privacy principles.

Third-Party Sharing

We work with carefully selected service providers to deliver our platform functionality. These partners process data on our behalf under strict contractual obligations that mirror our privacy commitments.

Cloud hosting providers for secure data storage and platform availability
Payment processors for transaction handling, though we don't store card details
Analytics services that help us understand platform usage patterns
Communication tools for customer support and service notifications
Legal advisors when required for compliance or dispute resolution

We never share personal data for marketing purposes or sell information to data brokers. Any data sharing occurs under legal agreements that protect your privacy rights.

International Transfers

While we primarily store data within the UK, some service providers may process information in other countries. When international transfers occur, we ensure adequate protection through approved mechanisms like Standard Contractual Clauses.

We regularly review our international data flows and update protection measures as regulations evolve. Your data receives equivalent protection regardless of processing location.

Cookies & Tracking

Our platform uses cookies and similar technologies to enhance functionality and understand user preferences. Essential cookies enable core features, while optional cookies help us improve services and measure performance.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We respect Do Not Track signals and provide clear options for managing tracking preferences.

Policy Updates

We may update this privacy policy to reflect changes in our services, legal requirements, or industry practices. Significant changes will be communicated through email or platform notifications before taking effect.

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates indicates acceptance of the changes.

Privacy Questions & Requests

For privacy-related inquiries, data requests, or concerns about our information practices, contact us at:

novariquelos Privacy Team
Ena Mill, Pump House
Flapper Fold Ln, Atherton
Manchester M46 0HB, United Kingdom
Email: info@novariquelos.com
Phone: +44 151 254 1694

This privacy policy is effective as of January 2025 and was last updated on January 15, 2025.